selling made simple.

Quite often, we get asked how certain things work and what the processes are. This page should help you answer those questions! If you think we’re missing something, let us know.

about us.

why should we choose you?

You’ll be pleased to know we are highly regarded within the Bedford area as a Trustworthy, Honest and Ethical Estate Agency.. but we’re so much more.

Yes, we’re all of the above, but we aim to get you the best possible outcome whilst making your life as simple as possible.

You’ll get a dedicated agent to take care of your individual needs throughout the process, backed up by a friendly, experienced and devoted team helping you move.

You get great advice on pricing, viewing strategy, marketing online, an impressive social media presence, offer negotiation and sales support through to legal completion.

Clients love us – if our 5 star Google Reviews are anything to go by!

how much do you charge?

Your standard investment in us as your agent is 1.5%+VAT of the eventual sale price backed up by our ‘Price Promise Guarantee’.

£0 if we don’t get you moved.

There are no added extras here – we offer a premium service as standard.

Premium Rightmove Listing for your home? Included FREE as standard. (RRP £125)

Featured Property Listing for your home? Included FREE as standard. (RRP £240/Month)

All viewings accompanied, no exceptions. Included FREE as Standard.

You get: a dedicated agent to market and sell your property for a premium price; your property advertised for sale on our website, Rightmove; Facebook and Instagram, fantastic customer support through digital platforms such as WhatsApp – so we are always on hand to help; an experienced professional advising you from accepting an offer through to completion.

Please note our minimum fee is £2500+VAT.

are there any hidden fees?

Never.  Some agencies may charge you a withdrawal fee, and we don’t.

what are your opening hours?

The office is open Monday to Friday 9 am-6 pm, and Saturdays 10 am-3 pm.

We’re always on hand on WhatsApp for our clients too.

how do i get in touch?

We’d love to hear from you – you can call 01234 852434 – email hello@jameskendall.co.uk, or visit our contact page.

selling your home.

how long does it take to get started?

We aim to get your property listed online within 24 hours of preparing the details, depending on your availability.

Once you’ve decided you’d like to go ahead, we will call you within one business hour to arrange for one of our marketing team to come and prepare your property.

If you’d rather set a specific date to market your property,  we can do that too.

how long am I tied in for?

You’re not, but beware!

Many agents will sign you into a contract exclusivity period called ‘sole agency’, which means you cannot list with another agent for a set time – This can be 8, 12 or sometimes even 20+ weeks!

This is poor. Very poor.

Think of it this way – imagine signing up to a new gym (we’ve all been there!), and on the induction tour, they sell you the dream… the equipment is spotless, the reception team are excellent smiling at you with their gleamy pearly whites, offer you the convenience to book your classes whenever… you sign up! – 1 week later into your contract, there’s never anyone on reception, half of the equipment is broken, and the classes you love are never available anymore… you’ve signed in for a year too!

You wouldn’t accept that, so why would you accept being tied in by someone dealing with your most valuable asset!

Say no to long contracts! 

You can cancel with us anytime, immediately. (although you won’t want to, we promise!)

how do you vet potential buyers?

Anyone who makes an arrangement to view must provide us with their full name, address, buying position, financial position and contact telephone number before any viewing takes place.

When an offer is made on your home, we ask for two forms of ID and proof of funds.

We also, if applicable, thoroughly check the chain and, in instances where a mortgage is required, an agreement in principle.

who sets the price?

We offer advice meetings free of charge, and we’ll discuss your situation and how to get a premium price. We don’t tie our clients into long contracts, and we always offer honest valuations based on our knowledge of the local market and experience.

We recommend setting a guide price or offers over price in line with the portal price bands to attract the most interest.

why guide price or offers in excess of?

The way the majority of Estate Agents work is outdated.

The days of placing a property for sale in your shop window and a small square in the local paper are long gone… However, many are still clinging to the past.

The internet is an enormous, always open, digital newspaper!

You need to be visible, and poor pricing can affect the number of enquiries you receive.

Pricing your home like a used car – i.e. £299,995 means buyers searching up the £300,000 mark will not see your property at the top of the search results (as it defaults to price order descending), so you may appear on page 3/4/5+ dependent on how comprehensive your buyers’ search is… think of it this way, searching on google do you check everything on page 4/5+

Pricing at a round number does two things.

  1. Higher rank in search results = more views = more viewings = more money.
  2. Double the eyeballs on your home – appear in the search for people searching FROM £300,000 (or whichever price too).

Guide price and offers in excess of allow us to set a price in line with the portal bands to maximise the interest in your home.

We know what works. For the past four years, we have consistently number 1 for property views on Rightmove.co.uk in Bedfordshire.

why do you do all the viewings?

A question we’ve been asked lots previously, particularly by those that had tried to sell their own home with an online advertising agency.

The answer is simple.

Of course, no one knows your property like you do!  However, showing buyers around can be awkward, intimidating and can often affect negotiations where emotions are involved.

Remember, we’re the negotiation experts – we know how to sell your home on its merits.  We also take note of the details that we feel potential buyers will want to know, for example – which way the garden faces, the council tax band, school catchments and other important info.

Relax, leave selling your home to the experts.

will you put up a 'for sale' board?

Yes. – unless, of course, you would rather not have one.

For Sale, boards are a great way of advertising your home for Sale.

Potential buyers will often drive by areas they would like to in, and we have sold homes to those that weren’t even considering a move but wanted that particular area!

The For Sale board will have our contact details on it, and one of our partners will erect the board outside your home, so you don’t have to get your hands dirty!

what if I change my mind and no longer want to sell

That’s no problem at all, you’re never tied in and there’s no withdrawal fees.

do I need a floorplan and photos?

Our selling fee includes everything you will need to sell your home for the best price, including professional quality photos, 3D Walkthrough and a floor plan. Our in house team will prepare your marketing materials. Once you’re happy with them, we will list your property on the internet on Our Website, Facebook, Instagram and of course Rightmove, where 98% of buyers look for their next home.

who deals with offers?

One of our Management team will oversee any offers that are made on your home.

We’re experts in negotiation, and we should be. It’s our job!

We’ll advise you on offers and either accept or decline them on your behalf once you have made a decision.

You’re always in complete control of how much you want to sell your home for. Legally, Estate Agents must make sellers aware of all offers made.

What’s your home worth?
Book a valuation.

We appraise homes and provide a full report on current prices in the area and the change in demographics and trends due to the new COVID marketplace.

We will offer you our expert opinion on the price of your home at no charge with no pressure or obligation.

book a evaluation