Be Safe // Be Clean.

Our be safe be clean policy to keep our clients, team and general public safe.

The health and safety of our clients, team and general public is paramount - so we have prepared this policy to be adhered to during the Covid-19 Coronavirus Pandemic period.

If you visit our office:

  • Please enter or leave the premises by using only the front door
  • Only one visitor to enter at a time (two people from the same household may enter)
  • If the front office space is already occupied please wait outside for them to leave.
  • Please maintain social distancing (2m distance from team) wherever possible.
  • If handing over paperwork or keys please place on the designated desk at the front of the office.
  • We will sanitise keys with an antibacterial wipe or spray prior to hand over.
  • To reduce the risk of transmission wherever possible we will aim to be a paperless office so documents or property details will be available digitally.
  • Hand sanitiser will be made available for use by all visitors.
  • If you are going to have to sign paperwork or collect keys please bring your own pen.
  • If you or any of your household have symptoms please stay at home.

For JKEA Team.

In the office

  • Please only enter/exit by the rear door, the front door is for visitors only.
  • Upon arrival to work (or returning to office) please immediately wash your hands.
  • If you are first in please open internal office doors (except to key room) & windows, wiping the handles with antibacterial wipes as you go. Please also wipe hand rails.
  • We should all refrain from touching bannisters/handrails where possible.
  • Maintain Social Distancing  (2m distance from colleagues/visitors) wherever possible.
  • Only one person to enter the kitchen at a time.
  • No more than three team members to be in any office at one time.
  • If you or any of your household have symptoms you must stay at home for 14 days, you will be entitled to SSP (or you may be able to work from home.)
  • Before leaving for the day wipe your desk, mouse, keyboard & phone etc with antibacterial wipe or use spray.
  • After any interaction with a visitor or key handling etc immediately wash your hands or use antibac gel/wipe.
  • Please wash up your own cup at the end of each day and place on the side.
  • Do not use another team members computer, phone or pen
  • Ensure you leave the toilet clean.
  • Use paper towels after washing hands and dispose of carefully.

Out of the office

  • Only one person may be in your car at any one time – we cannot chauffeur viewers.
  • PPE i.e. Disposable gloves, face masks and shoe covers will be made available for all team members.
  • PPE should be worn on all viewings and market appraisals.
  • Do not take your shoes off, wear shoe covers instead.
  • Make sure you arrive at any viewing early so that you can ensure that the property is not occupied (i.e. the clients are out.)
  • Whilst we may provide anti bacterial gel for viewers and will take all reasonable steps to ensure their safety, viewers do so at their own risk.
  • Viewers should be wearing a face covering, you may refuse to show them around the property if they do not comply with our viewing policy.
  • Do not shake hands, even if wearing gloves.
  • Maintain 2m social distancing wherever possible.
  • Anti bacterial spray and/or wipes are available to wipe down any surfaces/door handles following a viewing.
  • Please dispose of all items, i.e. PPE & wipes in a waste bag to be stored in the boot of your car.
  • Use anti bacterial gel before getting back into the car.
  • Wash your hands immediately upon returning home/to the office.

Thank you for your co-operation.

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